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Terms of Service

Effective Date: August 19, 2025

These Terms of Service (“Terms”) govern your use of the SMS messaging services (“Service”) provided by West Family Logistics LLC (“we,” “our,” or “us”). By opting into our SMS service, you agree to comply with these Terms.

1. Use of Service

  • By providing your phone number and opting in, you consent to receive recurring text messages from West Family Logistics LLC.

  • Messages may include promotions, service updates, training reminders, account alerts, and other business-related communications.

  • You must be at least 18 years of age or have permission from a parent/guardian to use this Service.

2. Opt-In & Consent

  • Opting in occurs when you submit your phone number through our website, forms, or other approved opt-in channels.

  • By opting in, you represent that the number provided is your own and that you have the right to receive SMS messages on that number.

3. Opt-Out & Support

  • You may opt out at any time by replying “STOP” to any of our messages.

  • To request support or assistance, reply “HELP.”

  • After opting out, you will no longer receive SMS messages unless you opt in again.

4. Message Frequency & Costs

  • Message frequency may vary depending on your engagement and subscription preferences.

  • Typical frequency is 1–4 messages per week.

  • Standard message and data rates may apply based on your mobile carrier plan.

5. Privacy & Data Protection

  • Your information will be used only for providing SMS services as described in our [Privacy Policy].

  • We will not sell or share your phone number with third parties.

  • Please review our [Privacy Policy] for details on data usage and protection.

6. Service Availability

  • SMS delivery may be subject to delays, technical issues, or carrier restrictions.

  • We are not responsible for any delays, undelivered messages, or service interruptions outside of our control.

7. Limitation of Liability

  • To the maximum extent permitted by law, West Family Logistics LLC shall not be liable for any damages arising from your use of the Service, including but not limited to delays, delivery failures, or unauthorized access to your data.

8. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • Any updates will be posted with a new “Effective Date.”

  • Continued use of the Service after updates constitutes acceptance of the revised Terms.

9. Contact Information

For questions or concerns regarding these Terms, please contact us:

📧 Email: [email protected]
📞 Phone: 954-799-4600